Clients have a right to expect a high level of professional service from their lawyer. In Missouri, lawyers follow a code of ethics - known as the Rules of Professional Conduct - which guides their practices and their relationships with clients. When lawyers fail to meet the ethical standard, they are subject to disciplinary action.

Contrary to common belief, it is the Supreme Court of Missouri - not The Missouri Bar - which is in charge of the state’s lawyer discipline system. In order to protect the public, the Supreme Court oversees a mechanism for investigation and, where necessary, discipline of lawyers who fail to meet their professional obligations. Examples of misconduct which may draw disciplinary action are: failing to respond to reasonable inquiries and keep the client informed, failure to perform agreed upon duties, delay, etc.; embezzlement of funds entrusted to a lawyer by or for a client; conflict of interest; and improper advertising.